Privacy Policy
By using the Dubrovnik Airport website, you agree to the processing of your data per this document.
Collection of personal data
Duborvnik Airport Ltd. collects personal data through the website in its business processes, such as name and surname, e-mail address, home or delivery address, flight details, flight reservation number, and telephone or mobile phone number.
Duborvnik Airport Ltd. also automatically collects data about your computer's hard drive or software.
This data may include: your IP address, browser type, domain name, access time and website addresses. Duborvnik Airport Ltd. uses this data to provide its services, maintain their quality, and obtain general statistical data related to the use of the website.
By filling out the forms on our website, you guarantee that the information you have provided is accurate and that you fully agree with the provisions of our Privacy Policy and the conditions set out therein.
Use of your personal information
Duborvnik Airport Ltd. collects your personal information and uses it to maintain the website and provide the services you request (for example, sending air cargo, your complaints, contact information, the web check-in process, etc.). Your personal information is also used to inform you about other products or services provided by Duborvnik Airport Ltd. or its affiliates. Duborvnik Airport Ltd. may also contact you via surveys to conduct research on your opinion of current services or potential new ones that it may provide.
Duborvnik Airport Ltd. will not pass on your information to third parties unless you have given your permission. Duborvnik Airport Ltd. will not sell or rent user lists to third parties.
Use of cookies and e-mail
The Dubrovnik Airport website uses cookies to customize your Internet use to your needs. A cookie is a text file the website server saves on your hard drive. Cookies cannot be used to run programs or introduce viruses to your computer. Cookies are assigned individually and can only be read by the website server in the domain that saved such a file.
When you send us electronic mail (e-mail) with personally identifiable information, whether via email with a question or comment or a form you submit to us by email, we use that information to fulfill your request.
Security of your personal information
Dubrovnik Airport protects your personal information from unauthorized access, use, or disclosure. We store the personal information we collect in electronic form and implement appropriate technical, organizational, and procedural measures to prevent unauthorized access to personal information that is not available to other users of the portal and ensure that it is used in accordance with our Policy and applicable regulations. In doing so, we use the best global practices related to information security. Duborvnik Airport Ltd. is a proud holder of the ISO/IEC 27001:2013 certificate.
Limitation of liability
Although we take available technical, organizational, and personnel measures to prevent the unauthorized disclosure of your personal data, we cannot guarantee that some of the personal data we collect will never be accidentally disclosed, contrary to the provisions of this Policy. To the fullest extent permitted by law, we exclude liability for damage caused to users or third parties by the accidental disclosure of personal data.
Your rights related to your data
You are entitled at any time to request information about what personal data we have about you in our database of registered users and to request that we change or delete all or some of your personal data. You will do this by submitting a notification with your request to dataprotection@airport-dubrovnik.hr. If you make one of such requests, we will make reasonable efforts to verify your identity and prevent unauthorized access to personal data. You can download the request form at the bottom of the page.
Handling of application documents submitted for employment purposes
Dubrovnik Airport Ltd. Dobrota 24, 20213 Čilipi, as part of the recruitment process, collects the personal data of candidates solely to conduct the recruitment procedure for the relevant job position, per Art. 6.1.b. of the General Data Protection Regulation and may forward the same to contractual partners only to check the candidate's knowledge and abilities. The candidate has the right to request access, correction, or deletion of data, restriction of processing relating to the candidate, the right to object to processing and the right to data portability. Providing personal data to the company is necessary for the conclusion of the Employment Contract and you are obliged to provide the specified data.
Otherwise, Duborvnik Airport Ltd. cannot offer the candidate an employment contract. Suppose the candidate believes that the processing in question has violated any of his rights. In that case, he may file a complaint with the Personal Data Protection Agency, as the supervisory authority (Martićeva 14, Zagreb, www.azop.hr). For inquiries regarding the processing of personal data, you can contact the Personal Data Protection Officer of Dubrovnik Airport d.o.o.(dataprotection@airport-dubrovnik.hr). If the candidate is not selected for the relevant job position, we will keep their data until the end of the competition in which they were submitted. After the expiry of the specified period, we will return the application documents to the candidate, or in the case of delivery by email, we will delete them.
Suppose the candidate wishes their data to be kept longer than the specified period in the Airport's candidate database for future personnel needs. In that case, it is necessary to submit an express written consent to the address of Dubrovnik Airport (Human Resources and Human Resources Management Department).
Changes and termination of the terms of use
Duborvnik Airport Ltd. reserves the right to change or terminate all or any part of this website and the terms of use at any time. Changes shall enter into force upon publication at this address or when users are notified of them. The Terms of Use apply until you or Dubrovnik Airport terminates them.
Data Protection Officer: Nikolina Tošić, tel. 020 773 359, e-mail: dataprotection@airport-dubrovnik.hr